FAQ

Draft — review, adjust anything that doesn't match how you actually operate, then publish.

What format is the guide?

A PDF. It is delivered as a download immediately after purchase and can be read on a phone, tablet, laptop, or e-reader, or printed.

When do I get it?

Straight away. A download link is sent to the email address you use at checkout, usually within a minute of your order.

Are there recipes in it?

No, and that is deliberate. The guide explains the standards underneath the cooking — how heat, seasoning, balance and finishing are judged in a starred kitchen. There are no ingredient lists and no quantities.

Do I need to be an experienced cook?

It is written for people who can already follow a recipe comfortably and want to understand why it works. It is not a beginner's book, and it is not written for professionals.

What are the chef specialities?

Short pieces, each commissioned from a chef at a starred restaurant, each on one subject that chef has genuine mastery of. They are written by the chefs themselves. They are companions to the guide, not replacements for it.

Can I buy a speciality without the guide?

[Yes / No — your call. If yes, note that they assume the guide's vocabulary.]

Can I get a refund?

[Set this to match your refund policy page. Digital downloads are commonly non-refundable once delivered, but you may choose to offer a window regardless — state whichever you decide, clearly.]

Can I share my copy?

The purchase is for your own use. Please don't redistribute the file.

I haven't received my download.

Check your spam folder first, then email [your contact address] with the name and email you ordered under and it will be resent.